Business trips, finally accountable

Gojek is one app for ordering food, commuting, digital payments, shopping, hyper-local delivery and over a dozen services. Go Corp turns that breadth into a business tool — an expense-management portal where managers can track the trips taken and expenses incurred by their employees.

The opportunity: the Indonesian corporate sector lacked a financial solution that could track employee expenses efficiently — and Gojek already owned the rails.

• The Indonesian corporate sector lacked a financial solution to track employee expenses efficiently.
• Existing market solutions were either difficult to use or had incomplete features.
• Users wanted to segregate business and personal trips so they could be reimbursed correctly on GoCar.

I dug into how businesses actually managed travel and reimbursement, and how the existing tools fell short. The recurring theme: managers needed clarity — a single place to see who spent what, on which trip, and whether it was business or personal.

• Reimbursement broke down when business and personal rides were tangled together.
• Finance teams wanted spend visible at the employee, group and trip level.
• Incomplete competitor features pushed teams back to spreadsheets.

The core move was to segregate business and personal trips by integrating business rides directly into GoCar — so the split happened at source, not in a spreadsheet afterwards. Around that, I designed an easy-to-understand admin portal for management to track expenses across employees and groups.

Go Corp was one of several B2B and internal tools I built on the new design system. Reusing the token-driven component library kept the portal consistent with the wider Gojek ecosystem and let me ship faster — payments, limits & rules, policy and configuration all shared the same patterns.

I ran usability tests regularly to understand the efficiency of each component and improved them incrementally — refining the trip list, filters and the reimbursement flow so managers could move from question to answer quickly.

The result: a business solution that solved the segregation problem by integrating business rides in GoCar, paired with a portal where management can track expenses at a glance — built end to end on the revamped design system.

Go Corp gave Indonesian businesses the expense solution the market was missing — automatic business/personal segregation through GoCar, and a clear portal for tracking spend. Built in close collaboration with stakeholders and validated through repeated usability testing.